Amazon Kindle has taken reading books to the next level of experience. It has made reading books, magazines, and other documents easier than ever with just a few clicks away. However, Kindle may also cause technical issues with its amazing reading delivery, just like other devices. At times the Kindle may freeze, turn slow in operating, or won’t charge. The quickest way to get rid of these issues is to restart your device, but even if this doesn’t work, we’ve got you covered with some simple solutions to fix your Amazon Kindle. So, read out the complete Kindle Support article to get solution to any common problem.
Kindle Support
The most common problems faced by Kindle users are covered here with best solutions. If one doesn’t work you can try other fixes mentioned here. Still if the issue is not solved leave a comment regarding your Kindle problem. We will get back to you with a better solution.
How to fix Kindle Fire Won’t Turn on Even When Plugged In?
If your Kindle Fire won’t boot or turn on, just try any of these 4 solutions.
Solution 1: Give your Kindle time to charge
While your kindle is at its charging process, do not keep pulling the plug out and try to use it. Instead, give it enough time for about 2 to 3 hours to charge completely. On the other hand, if your Kindle charges slowly, it may not start immediately once you have plugged in the power supply. So you will need to wait for a few minutes till it switches on again.
Solution 2: Check the power charger
Another reason that could cause your Kindle not to turn on is that it has not been charged due to a defect in the charger. Make sure to check the charger before plugging it into your device to see whether it is broken and if it is broken, find a new cable connector that will be compatible with your Amazon Kindle device.
Solution 3: Plug the Adapter to a different power supply outlet
If you feel that your Kindle is not turning on even after it has been kept to charge for about a couple of hours, try plugging the adapter somewhere else. If possible, connect the charger to the device and keep it plugged in for another 2 to 3 hours. This should possibly solve your problem.
Solution 4: Perform a reset
Press hold the power button for about 40 – 50 seconds and release it. The charge light button of the Kindle should turn on and start to reboot the Kindle Fire device. Also, you need not worry about your data getting lost if you reset the Kindle. No data will be erased after resetting.
How to Fix Kindle Won’t Charge?
If you have purchased a Kindle recently, its battery should work great and offer more than 24 hours of use. Moreover, if the Kindle is charged fully 2 to 3 times a week, you would likely never run out of battery. Unfortunately, at times there are such days where the Kindle won’t charge after the battery has all drained out. Here’s how you can fix this problem.
Suppose you notice that your Kindle is prompting a message that the battery is critical or the drained battery icon, quickly connect it to a power supply with a good source of power supply. Let the device charge for at least 2 hours no-stop before you power on the Kindle device again. If the Kindle still doesn’t charge even after you have kept it charging for a couple of hours, check whether the power cable is damaged. In the worst scenarios, you can change the device’s battery by inserting a fresh new battery that you could purchase from a third-party source. If you are facing this problem with the new product, you can exchange or call Kindle Support.
How to Restart Kindle?
Restarting your Kindle device may take just a few steps to complete the process. This restart solution is compatible with all Kindle devices such as Paperwhite, Oasis, or an Original Kindle. Below are the steps to follow to restart Kindle.
1. Locate the “Power” button situated at the bottom of the Kindle device and as per your respective Kindle model, either slide it or press and hold the button for 40 seconds, then release it to turn the device off.
2. Once you have pressed the power button, your Kindle screen will go blank, and a dialogue box will be displayed on the screen. This will need your confirmation to restart the device. Click “Restart” to move ahead with the process.
3. Wait for a couple of minutes till your Kindle device restarts and further reloads your library. Now you can use your Kindle.
How to Fix Common Kindle Paperwhite Problems?
Method 1: Kindle Paperwhite Won’t Connect to Wifi
Disable Airplane mode and Wi-fi mode
Make sure you have not got the airplane mode on and the Wi-Fi mode disabled. If you have enabled airplane mode, you will see a flight-like icon on the top of the screen, and if you have disabled Wi-Fi mode, you shall not see the common Wi-Fi symbol on the top.
Kindle Unable to Connect Due to Wrong Wi-fi Password
- If you have entered the wrong password of the Wi-Fi network several times, it won’t let you in anymore.
- Go to the “Settings” section and click “Forget Network” of the particular connection.
- Once you have done this, enable Wi-Fi again and enter the password again correctly.
Reset Router Device
Another method to solve when your Kindle Paperwhite won’t turn on or connect to Wi-Fi is by resetting the router. First, unplug the power supply cord of the router and wait for 10 seconds and plug the cord again. Next, switch the router back on and wait till it starts to blink its lights. Now try connecting your Kindle back again.
Method 2: Kindle Paperwhite Frozen
Soft Reset
A soft reset can be a great solution to several problems. Press and hold the power button for 10 seconds and release it, you will now see the Kindle screen flash, and the device will start loading up again. Next, you can check whether the frozen screen persists by trying to read a few books.
Hard Reset
The first solution (soft reset) is to hold the power button longer for about 45 seconds. Once you have done this, you will see the Kindle at its rebooting process. Let the device complete its reboot. Then, check whether the problem has been resolved.
Perform a Software update
Make sure that your Kindle is at its latest software version. If you are unable to update Kindle, just follow the below steps
- To update the Kindle to its latest version, all you need to do is go to the “Settings” section of your device and select “Software Update.”
- If there are any pending updates, download them and wait for the process to complete. Your problem is solved.
Delete Corrupt Files
Corrupt and unwanted files may freeze the Kindle eBooks. To test whether any file has turned corrupt, all you need to do is, plug your EReader into your pc and manually delete a few eBook files. Once done deleting the corrupt files, restart your Kindle and see whether the freezing screen still occurs.
Unable to Register Kindle
When you want to access Kindle, you get an error message while registering your account even when all the account details are correct. Here’s what you can do to resolve this issue.
Option 1: Confirm your Amazon Account details
At times just a simple system update might fix the registration problem. Go to the Amazon web browser and click on settings and check account confirmation. Confirm whether your email address and password you are entering are valid or not. If they are incorrect, you will be unable to register into your Kindle. Re-enter correct account details and confirm them. Now you can register into a Kindle device.
Option 2: Deregister your Kindle account
Deregistering is an option that will appear on the setting page of your Amazon account. By deregistering, you will remove all Amazon content that also includes stored eBooks.
- So to deregister, simply just visit Amazon.com and navigate to the “Manage your content and devices” section in settings.
- Log in using your account details and then click on “Devices” and select “Deregister.”
How to Fix Unable to Download Books on the Kindle?
Before proceeding with any methods, make sure you are connected to a stable internet connection. In most cases, if you cannot download books on the Kindle because there is an issue in the set-up system, it starts the download process, but due to software glitches, it stops midway. However, you can apply these solutions listed below to solve the issue.
Option 1: Reset Your Network Connection
You could start downloading your books by resetting your network connection. First, enable the airplane mode on your device, wait for a few minutes, and then disable the airplane mode. Further, if the Kindle is connected to a router device, restart the device immediately. You can easily reset the network connections by turning them off on the device and turning them back on.
Option 2: Confirm all your Amazon EBook orders
Every eBook you download gets stored on the Amazon “Your Content and Devices” page.
- Visit the Amazon Manage your Content and Devices page by logging into your account.
- Now, search for the particular Kindle EBook that won’t download and click on “Actions.”
- Select the option to deliver it to your device. You can also download or move the eBook to your tablet space.
Wrapping Up
With the help of Amazon, EBooks reading has never been much easier and comfortable. One can read books from varied categories and genres and download them with just a click. Kindle may cause issues while operating, but you need not stress since we have got you all covered up with our complete kindle support guide. We have listed down all the common issues users face while using Kindle and have provided the best solution. We hope that our guide will help you fix all your queries relating to Kindle and have a happy reading experience.